At Optima Edge, we are committed to your satisfaction and the quality of our social media marketing services. Please review our refund policy below.
7-Day Refund Policy
We offer a 7-day refund window on all new service purchases. If you are not satisfied with your purchase, you may request a full refund within 7 days of your order date, provided that substantial work on your project has not yet begun.
How to Request a Refund
To request a refund, please contact us at contact@optima-edge.co within 7 days of your purchase. Please include your order details and the reason for your request. We will review your request and process eligible refunds promptly.
Exclusions
Refunds are not available after the 7-day window or once significant work has started on your project. After this period, all sales are considered final.
Service Quality
If you have concerns about the quality or delivery of your service, please reach out to us at contact@optima-edge.co. We are committed to addressing your feedback and ensuring a positive experience.
Contact Us
For any questions about our refund policy or assistance with your order, please contact us at contact@optima-edge.co.
Thank you for choosing Optima Edge!